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  • Apply for a child's first passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for a child's first passport

    Child passports are for children aged 15 and under. They cost $120 and are valid for 5 years. When a child turns 16, their passport is still valid until it expires or is cancelled.

  • Renew or replace a child passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Renew or replace a child passport

    Renewing a child's passport costs $120. Child passports are valid for 5 years. Once a child turns 16 their passport is valid until it expires or is cancelled. After that, they must renew their passport as an adult.

  • High Use Health Card

    Found in Health / Financial help and services / High Use Health Card

    If you visit your doctor more than 12 times in a year, talk to your doctor about the High Use Health Card to lower the cost of the visits.

  • Getting help with your budget

    Found in Family and whānau / Financial help for your family / Getting help with your budget

    There are community services that can help you manage your finances.

  • Apply for a Residential Care Loan

    Found in Health / Rest homes and residential care / Paying for residential care / Apply for a Residential Care Loan

    A Residential Care Loan is an interest-free loan paid directly to your rest home or hospital to help cover the cost of your care. You might be able to get the loan if most of your money is tied up in your house, or you have limited assets.

  • Apply for a Residential Care Subsidy

    Found in Health / Rest homes and residential care / Paying for residential care / Apply for a Residential Care Subsidy

    The Residential Care Subsidy helps with the cost of your long-term care and is paid directly to your rest home or hospital. You’ll need to have your care needs, and then your finances, assessed.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • Asset thresholds for the Residential Care Subsidy

    Found in Health / Rest homes and residential care / Paying for residential care / Asset thresholds for the Residential Care Subsidy

    To get the Residential Care Subsidy, your assets and income must be under certain limits.

  • Urgent admission to a residential care facility

    Found in Health / Rest homes and residential care / Moving into residential care / Urgent admission to a residential care facility

    Even if your need is urgent, you can only move into your preferred rest home or hospital if it has a suitable vacancy.

  • Who can move into residential care

    Found in Health / Rest homes and residential care / Who can move into residential care

    When you can no longer manage in your own home, you can move into a rest home or hospital. Your doctor, other health professionals, and your family or whānau can help you decide where to move and when.

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